Frequently asked questions

Our products are selected to highlight Senegalese flavors, traditions and culinary know-how. We prioritize authentic products, carefully chosen and presented with strong attention to quality.

We offer Senegalese cereals and specialties such as thiéré, thiakry, arraw, cracked grains, flours, Café Touba and other products inspired by Senegalese food traditions.

Yes. Several products are designed for simple everyday use. Preparation instructions are provided on product pages and, whenever possible, on the packaging.

Depending on the product, you can usually rehydrate them with hot water, steam them or use them in sweet recipes. Exact instructions are shown on the relevant product page.

Keep products in a tightly closed container in a cool, dry place away from humidity. This helps preserve their quality and texture.

Yes. Our products can be used in traditional Senegalese recipes as well as modern preparations such as desserts, porridges, side dishes, drinks, pastries and family recipes.

Add the products you want to your cart, review the quantities, then follow the secure Shopify checkout steps.

The available payment methods are those activated in our Shopify store. They may include credit cards, express payments and other options depending on the store configuration.

Please contact us as soon as possible after your purchase. If the order has not yet been prepared or shipped, we will do our best to help.

Yes. The store is designed to serve customers in Quebec and across Canada, depending on the delivery areas available at checkout.

Orders are prepared with care. Exact timelines may vary depending on product availability, the season and the selected delivery method.

When tracking is available, the information is sent according to the store notification settings. You can also contact us if you have any question about your order.

You can write to us through the Contact page of the store. We will be happy to answer any question about products, orders or delivery.

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